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DCC – Feel at home while paying

DCC stands for Dynamic Currency Conversion. With it, you give your international customers the option of feeling at home when they make a payment. Thanks to DCC, your customers can pay the purchase amount directly in their card currency.

​With Dynamic Currency Conversion, your terminal recognizes the card currency and automatically offers the customer the option to pay in the card currency. The customer is free to choose the currency he/she would like to pay in with the push of a button.

The exchange rate guarantee
Your customer gets the best exchange rate with DCC. If your customer makes a payment at the POS (physical shop) on the same day with the same card that is converted using a better exchange rate, we will refund him/her the difference. And there is no extra effort required on your part. Your customer can have the difference refunded directly by SIX Multipay.
 
DCC in e-commerce:
SIX Multipay also offers convenient DCC payments for e-commerce. Your customer can pay in his/her card currency in your online shop and makes the decision by pressing a button during the online checkout process. We would be glad to answer all your questions.

DCC currencies:
DCC supports the following currencies: Currency list
 

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 Your advantages

 
For DCC, SIX Multipay uses the Swiss banks’ daily mean rate of exchange – alternating between Credit Suisse and UBS. You as a merchant bear no foreign currency risks because we credit all payments to you in Swiss francs.

Thanks to DCC, you enjoy the following advantages:

  • Current daily exchange rates
  • Exchange rate guarantee for payment at the POS – a compelling argument in favor of DCC
  • You can find the common currencies available for DCC in this PDF
  • No extra effort – the same payment processes as before
  • Payment of the purchase price to you in Swiss francs
  • No currency risks
  • A complete overview – DCC transactions are located on the same statement as your other transactions
  • Everything from a single source
 

 Advantages Cardholder

 

DCC pays off for your international customers, too. Whether they pay with Visa, Mastercard, V PAY or Maestro, the cardholder is spared unpleasant exchange rate surprises and also benefits from:

  • Currency rate guarantee for payment at the POS – creates trust in DCC
  • The cardholder can pay in his/her card currency
  • Transparency – your customer immediately sees the amount paid in his/her own card currency on your terminal
  • Also attractive for business customers – information for expense reports is immediately available
 

 Exchange rate guarantee

 

​We guarantee your international customers the best exchange rate with DCC. If your customer makes a payment on the same day with the same card that is converted using a better exchange rate, SIX Multipay will refund the difference.

It’s that easy:
 
  1. Download the exchange rate guarantee refund form
  2. Send the following documents to the address below:
    • Completed and signed exchange rate guarantee refund form
    • Copy of the receipt for the payment with DCC (terminal receipt)
    • Copy of the credit card bill, or a copy of the bank statement for debit cards, containing the payment without DCC using a better exchange rate
  3. Send to:
SIX Multipay Ltd
Exchange rate guarantee
Hardturmstrasse 201
P.O. Box
CH-8021 Zürich
 
SIX Multipay will carefully review the claim.
 

 Downloads

 
 

 contact

 

SIX Multi Solutions Ltd

Hardturmstrasse 201

P.O. Box 1521

8021 Zurich

Switzerland

+41 848 66 3333
 

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 success story

 

Hotel Hermitage

The renowned hotel was looking for an ideal payment solution for its international guests…

Success Story (DE)
Machinename: SIX-PRD-SPWEB1